Privacy Policy

Your Privacy is Important to Us

In this policy, “we”, “us”, “our” or “Berries” means Berries World of Learning School (comprising of CLS International (1993) Pte Ltd and any and all businesses where CLS International (1993) Pte Ltd is an owner, partner, franchisor, shareholder and/or director and/or in joint venture with and/or any affiliates), “you”, “your” or “yours” means the persons to whom this Privacy Policy applies.

The security of your personal data is important to us. This Privacy Policy describes how we may collect, use, disclose, process and manage your personal data. This Privacy Policy applies to any individual’s personal data which is in our possession or under our control.

By visiting our websites and web portals or using any other applications or software we provide from time to time (collectively the "Digital Platforms"), and/or by registering with us, you accept and consent to the practices set out below.

1.      Collection of Personal Data

“Personal data” is defined as information about an individual who can be identified from that data. We collect data through various means, including when you and/or your child:

·         Register or enrol for our programmes;

·         Submit forms (digital and physical);

·         Communicate with us via phone, email, or online platforms;

·         Visit our premises where CCTV surveillance or audio/video recording may be in operation at classrooms, common areas and corridors;

·         Participate in classroom activities, events or assessments that may be audio/video recorded;

·         Access our Digital Platforms.

The types of personal data we collect include (but are not limited to):

·         personal particulars (e.g. name, contact details, residential address, date of birth, identity card/passport details, gender, mobile number, email address, education details, and/or emergency contact information);

·         health or learning condition disclosures (where relevant);

·         Payment information and transaction records;

·         images and voice recordings of our conversations with you;

·         images, voice and video recordings in the premises;

·         images, voice and video recordings in the classrooms during lessons;

·   IP addresses and device specifications;

·   online activity data;

·   personal opinions made known to us (e.g. feedback or responses to surveys).

2.      Use of Personal Data

We may use your personal data for the following purposes:

·         Processing and managing registration, enrolment, and transfers between outlets;

·         Administering and delivering products or services;

·         Granting access to online systems and portals;

·         Using photographs or images of students taken during classes or school activities for educational or operational purposes, such as inclusion on certificates, classroom displays, and incorporation into student work and classroom materials;

·         Recording interactions in the premises, including during lessons, for internal purposes such as training, internal evaluations of teaching quality and staff development, curriculum development, lesson quality monitoring, reviewing and addressing classroom-related issues and providing academic support (where applicable);

·         Monitoring and maintaining safety via CCTV surveillance for security and incident management;

·         Responding to queries, feedback or complaints;

·         Communicating updates about our programmes, changes to classes, opening, closures, events or greeting messages;

·         Bill and payment processing;

·         Ensuring compliance with applicable laws, regulations, and authorities’ directives;

·         Generating reports or statistics for internal analysis;

·         Internal audits, regulatory reporting and record keeping;

·         Seeking legal or professional advice where necessary;

·         Any other purposes reasonably related to the above.

3.      Use of Personal Data for Marketing Purposes  

We may use your personal data to inform you about products, services, promotions, events, or activities that may be of interest to you or for which you may be eligible.

If you have an ongoing relationship with us and have not indicated that you do not wish to receive such messages, we may contact you via mobile messaging services (such as WhatsApp), short message service (SMS), email, or other electronic means using your telephone number and/or email address, for purposes related to the subject of our ongoing relationship.

You may, at any time, request that we stop using your personal data for marketing purposes. To do so, or to find out more about how to manage your marketing preferences, please contact us (see the “How to contact us” section below).

4.      Disclosure  and Sharing of Personal Data

We may from time to time and in compliance with all applicable laws on data privacy, disclose your personal data to:

·         Berries staff, teachers, and administrators who need the information to perform their duties;

·         Third-party service providers  (such as IT systems, payment processors, data hosting) who support our operations under strict confidentiality agreements;

·         Regulatory authorities, government bodies, or law enforcement agencies, if required by law;

·         External advisors such as lawyers, auditors, or consultants, where necessary;

·         Any other parties with your consent or as permitted by applicable law.

Please be assured that when we disclose your personal data to such parties, we require them to ensure that any personal data disclosed to them is kept confidential and secure.

You may also contact us for more information (please see the “Contact us” section below).

Berries does not sell personal data to any third parties, and we shall remain fully compliant with any duty or obligation of confidentiality imposed on us under any applicable law.

5.      Consent and Withdrawal

By visiting our Digital Platforms and/or enrolling your child with us and providing personal data, you consent to our collection, use and disclosure of personal data as outlined in this policy.

You may withdraw your consent at any time by providing reasonable notice to us in writing. Please note that withdrawal of consent may affect our ability to continue providing certain services or support (e.g. continued class enrolment or academic communication).

6.      Protection of Personal Data

We implement reasonable administrative, technical and physical measures to protect personal data against unauthorised access, use, or disclosure of personal data. Access is restricted to authorised personnel only, and data is retained only for as long as necessary for legal or operational purposes.

7.      Retention of Personal Data

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

8.      Access and Correction

You may request access or make corrections to your personal data held by Berries, and to correct any inaccuracies. Berries may charge a fee for processing your request for access. Such a fee depends on the nature and complexity of your access request. Information on the processing fee will be made available to you.

Please contact us (please see the “Contact us” section below) for details on how you may request such access or corrections.

9.      Cookies and Third-Party Websites

Our Digital Platforms use cookies to collect information about users and their visits to the Digital Platforms. We use cookies and other technologies to facilitate your internet sessions, track use of our Digital Platforms and compile statistics about activities carried out on our Digital Platforms.

You may set up your web browser to block cookies. However, if you do block cookies, you may not be able to use certain features and functions of our Digital Platforms.

Our Digital Platforms may contain links to other websites which are not owned and/or maintained by Berries. This Privacy Policy only applies to the Digital Platforms of Berries. When visiting these third-party websites, you should read their privacy policies, which will apply to your use of the websites and contact their owner or operator if you have any concerns or questions.

10.  Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please get in touch with us by:

·         contacting our School Affairs Executives at the outlet that your child is currently enrolled in (please refer to https://www.berriesworld.com/find-us for the contact details); or

·         email us at dataprotection@berriesworld.com

11. Amendments and Updates to Berries’ Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in our practices or to comply with applicable laws and regulations. We will make available the updated Privacy Policy on our website at www.berriesworld.com. All interactions and dealings with us shall be subject to the latest version of the Privacy Policy in effect at the time. By continuing to access our Digital Platforms, and/or continuing enrolment with us after any updates are posted indicates acceptance of the updated Privacy Policy. Please check our Privacy Policy on a regular basis.